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NetBackup Appliance Hotfix - AutoSupport collector stops gathering inventory data
HotFix
Abstract
AutoSupport collector stops gathering inventory data for Appliance 2.7.2, 2.7.3 and 3.0
Description
The AutoSupport CallHome collector runs every 15 minutes to collect product information, serial number, firmware version and other inventory data. The data packages are sent to Veritas every 24 hours. When an invalid plugin is detected, the data collection stops working due to the internal logic error where hung-up signals are not ignored and eventually, the data packages received by Veritas become inconsistent.
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