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NetBackup 8.1 / 3.1 Hotfix - Errors "network read failed(42)" or "premature eof encountered(233)" (Etrack 3931897)

HotFix

Abstract

NetBackup 8.1 Storage Lifecyle Policy (SLP) configuration screen will report error "network read failed(42)" or "premature eof encountered(233)", if the storage unit group is used for any SLP operations.

Description

If a storage unit group is used for any SLP (Storage Lifecycle Policy) operation, the bpdbm process crashes while saving the SLP configuration.

 

Error Message

"network read failed(42)"

Image

OR

"premature eof encountered(233)"

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Cause

The bpdbm process is crashing on the master server.

The formal resolution for this issue (Etrack 3932101) is contained in NetBackup version 8.1.1 / NetBackup Appliance version 3.1.1

 

Workaround

Hotfixes are attached to this article for NetBackup 8.1 and NetBackup Appliances 3.1.

Please access the appropriate Related Article linked below for instructions on applying hotfixes.

Hotfix information:
Bug ID: ET 3931897
Version: NetBackup_8.1
Installation Location: server
Installation Instructions: Please follow the EEB Installer instructions available in the linked Related Article.
Downloads:
NB_8.1_ET3931897_1.zip 
NBAPP_EEB_ET3931897-3.1.0.0-1.x86_64.rpm 
Package Contents:
eebinstaller.3931897.1.hpia64                HP-UX Itanium Installation
eebinstaller.3931897.1.linuxR_x86            RedHat x64 Installation
eebinstaller.3931897.1.linuxS_x86            Suse x64 Installation
eebinstaller.3931897.1.rs6000                AIX Installation
eebinstaller.3931897.1.solaris               Solaris SPARC Installation
eebinstaller.3931897.1.solaris_x86           Solarix x64 Installation
eebinstaller.3931897.1.AMD64.exe             Windows x64 Installation
Checksums:
1959537044 39729784 hpia64/bpdbm
3869002236 7588715 linuxR_x86/bpdbm
2602424787 7113848 linuxS_x86/bpdbm
2341375380 19507704 rs6000/bpdbm
485240935 12662768 solaris/bpdbm
3285273722 14763760 solaris_x86/bpdbm
1813899104 4533248 AMD64/bpdbm.exe
 
Recommended service state:  Stop all NetBackup services before applying this hotfix.

 

Applies to the following product releases

Update files

File name Description Version Platform Size