Sign In
Forgot Password

Don’t have an account? Create One.

Netbackup Appliance 3.1.2 (Article 100044386)



Netbackup Virtual Appliance 3.1.2 (Article 100044386)


To download and install the EEB on an appliance (either configured or not configured):

1. Log in to the NetBackup Appliance Shell Menu (shell menu) and navigate to the following menu:

Main_Menu > Manage > Software

2. Run the following command to open a share on the appliance:

Share Open

3. Mount the share folder on the host to where you want to download the EEB, as follows:


4. Copy the EEB to the mounted share folder.

5. Return to the shell menu on the appliance and run the following command to close the share:

Manage > Software > Share Close

6. To verify that the EEB was downloaded, run the following command:

Manage > Software > List downloaded

7. Run the appropriate command to install the listed EEB, for example:

For version 3.1.2:

Install NBAPP_EEB_ET3965527-

Verification of Fix

After successful EEB installation, navigate to Monitor > Hardware ShowHealth commands on the NetBackup Appliance Shell Menu eshould provide the expected and correct output.

Update files

File name Description Version Platform Size

Applies to the following product releases

Knowledge base


Problem 5240 Hardware Monitoring plugin sending false alerts intermittently due to unexpected response from 3rd party GetStatus Tool. Error Message · Time of event: · UMI Event code: V-475-40-1001 · Component Type: Appliance Connections · Compone...