Veritas NetBackup™ Appliance Administrator's Guide

Last Published:
Product(s): Appliances (3.0)
Platform: NetBackup Appliance OS
  1. Overview
    1.  
      About NetBackup appliances
    2.  
      About the Master Server role
    3.  
      About the Media Server role
    4. About accessing the NetBackup Appliance Web Console
      1.  
        Web browsers supported by the appliance
      2.  
        Disabling the Untrusted Connection page in Mozilla Firefox
    5. About the NetBackup Appliance Shell Menu
      1.  
        Logging on to the NetBackup Appliance Shell Menu
      2.  
        Limitations of the NetBackup Appliance Shell Menu
      3.  
        Command limitations on appliances that are not configured
    6. About appliance console components
      1.  
        About using the links on the title bar
      2.  
        Accessing and using help
      3.  
        About using Web browser bookmarks
      4.  
        Avoiding CSRF (Cross Site Request Forgery)
    7.  
      About the NetBackup Appliance Web Console login page
    8.  
      NetBackup appliance home page
    9.  
      Common tasks in NetBackup Appliance
    10.  
      About the NetBackup appliance documentation
  2. Monitoring the NetBackup appliance
    1.  
      About monitoring the NetBackup appliance
    2. About hardware monitoring and alerts
      1. Monitor > Hardware options
        1.  
          Hardware components that are monitored
      2.  
        About Email notification from a NetBackup appliance
    3. About Symantec Data Center Security on the NetBackup Appliance
      1.  
        Monitor > SDCS Events
      2.  
        Viewing SDCS audit log details
      3.  
        Filtering SDCS audit logs
      4.  
        Setting the SDCS audit log retention specification
      5. About Symantec Data Center Security Downloads
        1.  
          Downloading the SDCS server and console software from the NetBackup appliance
        2.  
          Downloading the IPS and IDS policies from the NetBackup appliance
      6.  
        Connecting to the SDCS server
      7.  
        Revert SDCS to unmanaged mode on a NetBackup appliance
  3. Managing a NetBackup appliance from the NetBackup Appliance Web Console
    1.  
      About the Manage views
    2. About storage configuration
      1.  
        Manage > Storage
      2.  
        Checking partition details
      3.  
        Resizing a partition
      4.  
        Resize dialog
      5.  
        Troubleshooting resize-related issues
      6.  
        Moving a partition
      7.  
        Move <partition> dialog
      8.  
        Moving the MSDP partition from a base disk to an expansion disk for optimum performance
      9.  
        Scanning storage devices from the NetBackup Appliance Web Console
      10.  
        Adding the storage space from a newly available disk
      11.  
        Removing an existing storage disk
      12.  
        Monitoring the progress of storage manipulation tasks
      13.  
        Scanning storage devices using the NetBackup Appliance Shell Menu
      14. About viewing storage space information using the Show command
        1.  
          Viewing all storage information
        2.  
          Viewing disk information
        3.  
          Viewing partition information
        4.  
          Viewing the partition distribution on disks
      15.  
        About storage email alerts
    3. About appliance supported tape devices
      1.  
        Adding external robots to the NetBackup appliance
    4. About configuring Host parameters for your appliance
      1.  
        Manage > Host > Data Buffer options
      2.  
        Configuring data buffer parameters
      3.  
        Manage > Host > Lifecycle options
      4.  
        Configuring lifecycle parameters
      5. About configuring deduplication solutions
        1.  
          Adding the deduplication solution to a 5230 media appliance
        2.  
          Manage > Host > Deduplication
        3.  
          Configuring deduplication parameters
      6. About BMR integration
        1.  
          Manage > Host > Advanced options
        2.  
          Enabling BMR from the NetBackup Appliance Web Console
      7. Manage > Host > IPMI options
        1.  
          Resetting the IPMI
    5. Manage > Appliance Restore
      1. About creating an appliance checkpoint
        1.  
          Creating an appliance checkpoint
        2.  
          Checkpoint creation status
        3.  
          Creating an appliance checkpoint from the appliance shell menu
      2. About rollback to a checkpoint
        1.  
          About appliance rollback
        2.  
          About appliance rollback validation
        3.  
          Rollback to an appliance checkpoint from the NetBackup Appliance Web Console
        4.  
          About checkpoint rollback status
        5.  
          Rollback to an appliance checkpoint from the appliance shell menu
      3. About NetBackup appliance factory reset
        1.  
          Factory reset best practices
        2.  
          Starting a factory reset from the NetBackup Appliance Web Console
        3.  
          About factory reset status
        4.  
          Starting a factory reset from the appliance shell menu
    6. Manage > License
      1.  
        Managing license keys on the NetBackup Appliance
      2.  
        Adding a permanent license key if an evaluation license key expires
    7. Software release updates for NetBackup Appliances
      1.  
        Manage > Software Updates
      2. Methods for downloading appliance software release updates
        1.  
          Downloading software updates to a NetBackup appliance using the NetBackup Appliance Web Console
        2.  
          Downloading software updates directly to a NetBackup appliance
        3.  
          Downloading software updates to a NetBackup appliance using a client share
      3.  
        Installing a NetBackup appliance software update using the NetBackup Appliance Shell Menu
      4.  
        Appliance servers to upgrade
      5.  
        Software Updates Installation Status
    8. About installing an EEB
      1.  
        Installing an EEB
    9. About installing NetBackup Administration Console and client software
      1.  
        Installing NetBackup client software through CIFS and NFS shares
      2.  
        Downloading NetBackup client packages to a client from a NetBackup Appliance
      3.  
        Downloading the NetBackup Administration Console to a Windows computer from a NetBackup Appliance
    10. Manage > Additional Servers
      1.  
        Managing additional servers to the appliance
    11.  
      Manage > Certificates
  4. Managing NetBackup appliance using the NetBackup Appliance Shell Menu
    1.  
      Expanding the bandwidth on the NetBackup Appliance
    2.  
      About configuring the maximum transmission unit size
    3. About OpenStorage plugin installation
      1.  
        Installing OpenStorage plugin
      2.  
        Uninstalling OpenStorage plugin
    4. About mounting a remote NFS
      1.  
        Mounting a remote NFS drive
      2.  
        Unmounting an NFS drive
    5. About running NetBackup commands from the appliance
      1. About NetBackup administrator capabilities
        1.  
          Running NetBackup commands from the NetBackup Appliance
        2. Creating a NetBackup touch file from the NetBackup Appliance
          1.  
            Loading the NetBackup notify scripts
        3.  
          About NetBackup operating system commands
        4.  
          Best practices for running NetBackup commands from the NetBackup Appliance
        5.  
          Known limitations of running NetBackup commands from the NetBackup Appliance
      2. Creating NetBackup administrator user accounts
        1.  
          Logging on as a NetBackup administrator
        2.  
          Managing NetBackup administrator user account passwords
        3.  
          Auditing NetBackup administrator accounts
      3.  
        Deleting NetBackup administrator user accounts
      4.  
        Viewing NetBackup administrator user accounts
    6. About Auto Image Replication between appliances
      1. About Auto Image Replication between NetBackup appliances
        1.  
          Adding a trusted master server using NetBackup CA-signed (host ID-based) certificate
        2.  
          Prerequisites for Auto Image Replication
        3. Configuring a replication target
          1.  
            Determining the appliance deduplication password
      2.  
        About Auto Image Replication between NetBackup appliances and deduplication appliances
    7. About forwarding logs to an external server
      1.  
        Uploading certificates for TLS
      2.  
        Enabling log forwarding
      3.  
        Changing the log forwarding interval
      4.  
        Viewing the log forwarding configuration
      5.  
        Disabling log forwarding
  5. Understanding the NetBackup appliance settings
    1.  
      About modifying the appliance settings
    2. Settings > Notifications
      1. Settings > Notifications > Alert Configuration
        1.  
          Configuring alert settings
        2. About SNMP
          1.  
            About the Management Information Base (MIB)
        3. About Call Home
          1.  
            Enabling and disabling Call Home from the appliance shell menu
          2.  
            Configuring a Call Home proxy server from the NetBackup Appliance Shell Menu
          3.  
            Understanding the Call Home workflow
          4.  
            About the Product Improvement Program
      2. Settings > Notifications > Login Banner
        1.  
          Creating the appliance login banner
        2.  
          Removing the appliance login banner
      3. Settings > Notification > Registration
        1.  
          About AutoSupport
    3. Settings > Network
      1.  
        VLAN configuration for NetBackup Appliances
      2. Settings > Network > Network Settings
        1.  
          NetBackup 5330 compute node Ethernet port configurations
        2. About WAN Optimization
          1.  
            How to enable WAN optimization for a network interface port or a network interface port bond
          2.  
            How to disable WAN optimization for a network interface port or a network bond
          3.  
            Viewing the WAN optimization status
        3.  
          Network and VLAN configuration guidelines
        4.  
          Creating a bond
        5.  
          Tagging VLAN
        6.  
          Adding static route
      3. Settings > Network > Fibre Transport
        1.  
          About the HBA port mode configuration table
        2.  
          Configuring Fibre Transport media server settings
        3.  
          Configuring Fibre Transport to other NetBackup appliances
        4.  
          Configuring Fibre Transport on a target appliance for optimized duplication and replication
      4. Settings > Network > Host
        1.  
          Changing DNS and Host Name Resolution (non-DNS) configuration settings
      5.  
        About IPv4-IPv6-based network support
    4.  
      Settings > Date and Time
    5. Settings > Authentication
      1. About configuring user authentication
        1.  
          Generic user authentication guidelines
      2. About authorizing NetBackup appliance users
        1.  
          NetBackup Appliance user role privileges
      3.  
        Settings > Authentication
      4. Settings > Authentication > LDAP
        1.  
          Adding an LDAP server configuration
        2.  
          Importing an LDAP server configuration
        3.  
          Setting the SSL certification
        4.  
          Exporting an LDAP configuration
        5.  
          Unconfiguring LDAP user authentication
        6.  
          Enabling the LDAP server configuration
        7.  
          Disabling the LDAP server configuration
        8.  
          Deleting LDAP configuration parameters
        9.  
          Adding LDAP configuration parameters
        10.  
          Adding an LDAP attribute mapping
        11.  
          Deleting an LDAP attribute mapping
      5. Settings > Authentication > Active Directory
        1.  
          Adding an Active Directory server configuration
        2.  
          Unconfiguring the Active Directory user authentication
      6. Settings > Authentication > Kerberos-NIS
        1.  
          Adding a Kerberos-NIS authentication configuration
        2.  
          Unconfiguring the Kerberos-NIS user authentication
      7. Settings > Authentication > User Management
        1.  
          Adding appliance users
        2.  
          Deleting appliance users
        3.  
          Adding appliance user groups
        4.  
          Deleting appliance user groups
        5.  
          Granting roles to users and user groups
        6.  
          Revoking roles from users and user groups
        7.  
          Synchronizing the user groups
    6.  
      Settings > Password Management
  6. Troubleshooting
    1.  
      Troubleshooting and tuning appliance from the Appliance Diagnostics Center
    2.  
      Viewing log files using the Support command
    3.  
      Where to find NetBackup Appliance log files using the Browse command
    4. About disaster recovery
      1.  
        Recovering a NetBackup appliance master server using NetBackup catalog restore
    5.  
      Gathering device logs on a NetBackup appliance
    6.  
      Setting a NetBackup 5330 storage shelf component to the Service Allowed mode
  7. Deduplication pool catalog backup and recovery
    1.  
      Deduplication pool catalog backup policy
    2.  
      Automatic configuration of the deduplication pool catalog backup policy
    3.  
      Manually configuring the deduplication pool catalog backup policy
    4.  
      Manually updating the deduplication pool catalog backup policy
    5.  
      Recovering the deduplication pool catalog

Settings > Notifications > Alert Configuration

The Settings > Notifications > Alert Configuration page provides you with one location from where you can enable SNMP, SMTP, and Call Home alert notifications. The page is divided into three sections. Each section is dedicated to provide details for SNMP, SMTP, and Call Home alert notifications.

Under Alert Configuration is the Notification Interval field. You must enter the time interval in minutes between two subsequent notifications for the SNMP and the SMTP configurations. The time interval should be in multiples of 15 and it should not be zero.

Configuring SNMP

Table: SNMP Server Configuration settings lists the fields from the SNMP (Simple Network Management Protocol) section of the page.

Table: SNMP Server Configuration settings

Fields

Description

Enable SNMP Alert

Select this check box to enable SNMP alert configuration.

SNMP Server

Enter the SNMP Server host name. You can enter a host name or an IP address to define this computer. The IP address can be an IPv4 or IPv6 address. Only global-scope and unique-local IPv6 addresses are allowed.

Notification of the alerts or traps that are generated in the appliance are sent to this SNMP manager.

Note:

The NetBackup Appliance supports all the SNMP servers in the market. However, the ManageEngine™ SNMP server and the HP OpenView SNMP server are tested and certified for version 2.6.

See About IPv4-IPv6-based network support.

SNMP Port

Enter the SNMP Server port number. If you do not enter anything for this variable, then the default port is 162.

Note:

Your firewall must allow access from the appliance to the SNMP server through this port.

SNMP Community

Enter the community to which the alerts or traps are sent. For example, Backup Reporting Department.

You can enter a value that you configured on your SNMP server. For example, your company name. If you do not expect to disclose your company name, Veritas provides the system-defined values including: admin_group, public, and private. If you do not enter anything, then the default value is public.

The SNMP MIB file serves as a data dictionary that is used to assemble and interpret SNMP messages. If you configure SNMP, you must import the MIB file into the monitoring software so that the software can interpret the SNMP traps. You can view the details of the MIB file from the SNMP Server Configuration pane. To view details about the SNMP MIB file, click View SNMP MIB file. An SNMP MIB file opens.

For information on how to send a test SNMP trap after configuration, see the following technical article on the Veritas Support website:

www.veritas.com/docs/TECH208354

Configuring SMTP

The SMTP mail server protocol is used for outgoing email. You can configure SMTP from the NetBackup Appliance Web Console (Settings > Alert Configuration > SMTP Server Configuration).

You can also use the following command in the Appliance Shell Menu to configure the SMTP server and add a new email account:

Main_Menu > Settings > Alerts > Email SMTP Add Server [Account] [Password], where Server is the host name of the target SMTP server that is used to send emails. [Account] and [Password] are optional parameters to identify the name of the account and the account password if authentication is required.

For more information, see the related documentation of your appliance.

Table: SMTP server configuration settings lists the fields from the SMTP section of the NetBackup Appliance Web Console.

Table: SMTP server configuration settings

Fields

Description

SMTP Server

Enter the SMTP (Simple Mail Transfer Protocol) Server host name. Notifications of the alerts that are generated in Appliance are sent using this SMTP server. The IP address can be an IPv4 or IPv6 address. Only global-scope and unique-local IPv6 addresses are allowed.

See About IPv4-IPv6-based network support.

Software Administrator Email

Enter the email ID of the software administrator, to receive software alerts that are specific to the Veritas NetBackup Appliance software. The email ID that you designate receives alerts for the following software conditions:

  • Host information such as:

    • Disk information.

    • Overall backup status.

    • Results of last seven backups for each client.

  • An email of your catalog backup disaster recovery file.

  • A patch installation success report.

Hardware Administrator Email

Enter the email ID of the hardware administrator, to receive hardware alerts that are specific to the Veritas NetBackup Hardware Appliance. For example, enter hardwareadmin@usergroup.com.

Sender Email

Enter the email ID to receive any replies to the alerts or the reports that the appliance sends.

SMTP Account

Enter the user name to access the SMTP account.

Password

Enter the password for the above mentioned SMTP user account.

You can configure this server to send email reports to a proxy server or to the Veritas Call Home server.

The following describes the supported proxy servers:

  • Squid

  • Apache

  • TMG

Note:

NTLM authentication in the proxy configuration is also supported.

Starting with NetBackup Appliance 2.6.1.1, all email notifications that get generated by the appliance use the same SMTP settings. These emails include hardware monitoring notifications and NetBackup job notifications. The configuration settings are located under Settings > Notification > Alert Configuration in the NetBackup Appliance Web Console or Main_Menu > Settings > Alerts in the NetBackup Appliance Shell Menu. These settings override any previous SMTP setup you may have previously used to send NetBackup job notifications.

Note:

If you had already configured the appliance SMTP settings before you upgraded to NetBackup Appliance 2.6.1.1, you may need to re-save the configuration in order for NetBackup to use it. In the NetBackup Appliance Web Console, go to Settings > Notification > Alert Configuration and click Save. Or in the NetBackup Appliance Shell Menu, go to Main_Menu > Settings > Alerts and resubmit the SMTP and SenderID settings.

Configuring Call Home

Table: Call Home Configuration settings lists the fields from the Call Home Configuration section.

Table: Call Home Configuration settings

Fields

Description

Enable Call Home

Select this check box to enable Call Home alert configuration.

Enable Proxy Server

Select this check box to enable proxy.

Enable Proxy Tunneling

Select this check box if your proxy server supports SSL tunneling.

Proxy Server

Enter the name of the proxy server.

Proxy Port

Enter the port number of the proxy server.

Proxy Username

Enter the user name to log into the proxy server.

Proxy Password

Enter the password for the user name to log into the proxy server.

When Call Home is enabled, you can test if Call Home functions correctly by clicking the Test Call Home option that is available below the Call Home configuration settings.

Note:

The Test Call Home option is active on the NetBackup Appliance Web Console only when Call Home is enabled.

The following describes the supported proxy servers:

  • Squid

  • Apache

  • TMG

NTLM is the supported authentication method for Call Home proxy settings.