Storage Foundation and High Availability Solutions 7.4 HA and DR Solutions Guide for Enterprise Vault - Windows

Last Published:
Product(s): InfoScale & Storage Foundation (7.4)
Platform: Windows
  1. Introducing SFW HA for EV
    1.  
      About clustering solutions with InfoScale products
    2.  
      About high availability
    3.  
      How a high availability solution works
    4. How VCS monitors storage components
      1.  
        Shared storage - if you use NetApp filers
      2.  
        Shared storage - if you use SFW to manage cluster dynamic disk groups
      3.  
        Shared storage - if you use Windows LDM to manage shared disks
      4.  
        Non-shared storage - if you use SFW to manage dynamic disk groups
      5.  
        Non-shared storage - if you use Windows LDM to manage local disks
      6.  
        Non-shared storage - if you use VMware storage
    5.  
      About replication
    6.  
      About disaster recovery
    7.  
      What you can do with a disaster recovery solution
    8.  
      Typical disaster recovery configuration
  2. Configuring high availability for Enterprise Vault with InfoScale Enterprise
    1. Reviewing the HA configuration
      1. Active-Passive configuration
        1.  
          Sample Active-Passive configuration
        2.  
          IP addresses for sample Active-Passive configuration
    2. Reviewing the disaster recovery configuration
      1.  
        Sample disaster recovery configuration
      2.  
        IP addresses for disaster recovery configuration
      3.  
        Supported disaster recovery configurations for service group dependencies
    3.  
      High availability (HA) configuration (New Server)
    4.  
      Following the HA workflow in the Solutions Configuration Center
    5. Disaster recovery configuration
      1.  
        DR configuration tasks: Primary site
      2.  
        DR configuration tasks: Secondary site
    6. Notes and recommendations for cluster and application configuration
      1.  
        IPv6 support
    7.  
      Configuring the storage hardware and network
    8. Configuring cluster disk groups and volumes for Enterprise Vault
      1.  
        About cluster disk groups and volumes
      2.  
        Prerequisites for configuring cluster disk groups and volumes
      3.  
        Considerations for a fast failover configuration
      4.  
        Considerations for disks and volumes for campus clusters
      5.  
        Considerations for volumes for a Volume Replicator configuration
      6.  
        Sample disk group and volume configuration
      7.  
        Viewing the available disk storage
      8.  
        Creating a cluster disk group
      9.  
        Creating Volumes
      10.  
        About managing disk groups and volumes
      11.  
        Importing a disk group and mounting a volume
      12.  
        Unmounting a volume and deporting a disk group
      13.  
        Adding drive letters to mount the volumes
      14.  
        Deporting the cluster disk group
    9.  
      Configuring the cluster
    10.  
      Adding a node to an existing VCS cluster
    11.  
      Verifying your primary site configuration
    12.  
      Guidelines for installing InfoScale Enterprise and configuring the cluster on the secondary site
    13.  
      Setting up your replication environment
    14.  
      Setting up security for Volume Replicator
    15.  
      Assigning user privileges (secure clusters only)
    16.  
      Configuring disaster recovery with the DR wizard
    17.  
      Cloning the storage on the secondary site using the DR wizard (Volume Replicator replication option)
    18.  
      Installing and configuring Enterprise Vault on the secondary site
    19.  
      Configuring Volume Replicator replication and global clustering
    20.  
      Configuring global clustering only
    21.  
      Setting service group dependencies for disaster recovery
    22.  
      Verifying the disaster recovery configuration
    23.  
      Establishing secure communication within the global cluster (optional)
    24.  
      Adding multiple DR sites (optional)
    25.  
      Recovery procedures for service group dependencies
  3. Using the Solutions Configuration Center
    1.  
      About the Solutions Configuration Center
    2.  
      Starting the Solutions Configuration Center
    3.  
      Options in the Solutions Configuration Center
    4.  
      About launching wizards from the Solutions Configuration Center
    5.  
      Remote and local access to Solutions wizards
    6.  
      Solutions wizards and logs
    7.  
      Workflows in the Solutions Configuration Center
  4. Installing and configuring Enterprise Vault for failover
    1.  
      Installing Enterprise Vault
    2. Configuring the Enterprise Vault service group
      1.  
        Before you configure an EV service group
      2.  
        Creating an EV service group
      3.  
        Enabling fast failover for disk groups (optional)
    3.  
      Configuring Enterprise Vault Server in a cluster environment
    4.  
      Setting service group dependencies for high availability
    5.  
      Verifying the Enterprise Vault cluster configuration
    6.  
      Setting up Enterprise Vault
    7.  
      Considerations when modifying an EV service group
  5. Appendix A. Using Veritas AppProtect for vSphere
    1.  
      About Just In Time Availability
    2.  
      Prerequisites
    3.  
      Setting up a plan
    4.  
      Deleting a plan
    5.  
      Managing a plan
    6.  
      Viewing the history tab
    7.  
      Limitations of Just In Time Availability
    8.  
      Getting started with Just In Time Availability
    9.  
      Supported operating systems and configurations
    10.  
      Viewing the properties
    11.  
      Log files
    12.  
      Plan states
    13.  
      Troubleshooting Just In Time Availability

Troubleshooting Just In Time Availability

Table: Issues and the corresponding resolutions lists the issues and the recommended solutions.

Table: Issues and the corresponding resolutions

Issue

Recommended Solution

When setting up a maintenance plan, the registered virtual machine is not listed on the wizard.

To troubleshoot the issue, make sure the following:

  • ESX host on which the virtual machine resides, is connected to the vCenter.

  • The virtual machine is added as a managed host to Management Server.

  • On the virtual machine, at least one application is configured for monitoring, along with VCS.

  • The virtual machine is registered in VIOM.

  • VCS is configured on the virtual machine.

  • The virtual machine does not contain RHEL7 and SUSE 12, which are not supported.

    Note:

    Windows 2012 R2 and 2008 R2 are supported.

  • VCS is configured with the service groups.

When setting up a maintenance plan, the listed virtual machine is not available for selection.

To troubleshoot the issue, make sure the following:

  • The virtual machine is not configured for Global Cluster option (GCO).

  • Agents that support SAN are configured.

When Veritas AppProtect executes an operation, the timeout message is reported.

To troubleshoot the issue, perform the following:

  • If the failover or the failback operation fails, then click Planned Maintenance > Revert icon. Retry the operation.

  • If the delete plan or the delete clone operation fails, then retry the operation.

The revert operation failed.

Manually revert the virtual machine to its original state.