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Problem
Messages with multiple <div> HTML tags in the body cause the DA client to freeze when previewing.
Cause
By default, the DA Client's WebViewer runs in IE7 compatibility mode, which results in poor performance with modern HTML.
Solution
Add the following registry key on computers running DA client:
Registry location: HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_BROWSER_EMULATION
Key Name: AcceleratorClient.exe
Type: DWORD
Value: 11001 (Decimal)
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Please note that this document is a translation from English, and may have been machine-translated. It is possible that updates have been made to the original version after this document was translated and published. Veritas does not guarantee the accuracy regarding the completeness of the translation. You may also refer to the English Version of this knowledge base article for up-to-date information.