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Article: 100076394
Last Published: 2025-11-04
Ratings: 0 0
Product(s): NetBackup
Problem
NetBackup Snapshot Manager pods are not capturing logs in the fluentbit collector.
Error Message
N/A
Cause
This was seen on an environment not using the default namespace name of "netbackup."
- In this case the namespace name was "netbackup-namespace" and the fluentbits was trying to capture logs from the "netbackup" namespace.
Example of the nbfluentbitdaemonsetconf configmap:
# kubectl -n netbackup-namespace describe cm nbfluentbitdaemonsetconf
...[INPUT]
Name tail
Path /var/log/containers/*_netbackup_*.log,/var/log/containers/*_netbackup-operator-system_*.log,
Path_Key path
...
- Note that "netbackup" in bold above is the name of the namespace.
- If "netbackup" is not the namespace, then the namespace name will need to be corrected.
Solution
In this example, the namespace name is "netbackup-namespace" so update the Path variable above to the folllowing:
/var/log/containers/*_netbackup_*.log,/var/log/containers/*_netbackup-operator-system_*.log,/var/log/containers/*_netbackup-namespace_*.log,
This can be done by editing the configmap:
- $ kubectl -n netbackup-namespace edit cm nbfluentbitdaemonsetconf
References
Etrack : 4212516