Include/Exclude in DLO does not work correctly compared to the filters in windows

Article: 100075938
Last Published: 2025-10-15
Ratings: 0 0
Product(s): Desktop Laptop Option

Problem

When performing an include/exclude of files or certain types using wild character like "*" DLO shows extra files in selection. Windows with the same filter shows correct information.

Error Message

No error message. The include exclude wildcards are not behaving similar to how it works in Windows.

Cause

The issue is under investigation.

Solution

Arctera has acknowledged that the above-mentioned issue is present in the current version(s) listed under the Product(s) Section of this article. Arctera is committed to product quality and satisfied customers. 
  
There are currently no plans to address this issue by way of a patch or hotfix in the current or previous versions of the software at the present time. This issue may be resolved in a future major revision of the software at a later time. However, this particular issue is not currently scheduled for any release.  If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Arctera Sales representative or the Veritas Sales group to discuss these concerns.  For information on how to contact Arctera Sales, please see https://www.arctera.io . 

References

Etrack : 4190107

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