M365 Teams restore job fails with error “Error Code: 6113867/710. The request was too large or an invalid request was made.”

Article: 100074666
Last Published: 2025-07-25
Ratings: 0 0
Product(s): Backup Exec

Problem

M365 Teams restore job fails with error “Error Code: 6113867/710. The request was too large or an invalid request was made.”

Error Message

Saas Connector Framework error: resource: XXXXXX, item XXXX. 

Error Code: 6113867/710. The request was too large or an invalid request was made. [Bad Request]  

Cause

This issue is observed due to a change in the behavior of property of public team.

Solution

Workaround: 

Uncheck "Restore Teams settings and members" in the restore job. 

 

This issue is currently under investigation by Arctera Technologies LLC. Pending the outcome of the investigation, this issue may be resolved by way of a patch or hotfix in current or future revisions of the software. However, this particular issue is not currently scheduled for any release.  If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Veritas Sales representative or the Veritas Sales group to discuss these concerns. 

References

Etrack : 4189045

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