When using VIOM SMTP rule notification, upon a VCS resource fault, no email is received until resource faults on all cluster nodes
Description
In the example that follows, an overview is provided of how Veritas Infoscale Operations Manager (VIOM) sends a specific alert via email:
- A two node cluster using Cluster Server (VCS) was set up.
- VIOM SMTP email notification was tested and set up.
- A VIOM alert rule (event.alert.vom.vcs.resource.faulted) was set up. It was expected that as soon as a VCS resource faulted within a cluster, it would result in an email notification.
- A FileOnOff resource used as a test VCS resource on test machines server101 and server102.
- The FileOnOff resource was faulted on server101 (no email notification via VIOM rules was received).
- The FileOnOff resource failed over to server102. Five minutes later, the resource was intentionally faulted on server102.
- Immediately after the fault on the 2nd node of the cluster, two emails were received about the fault
It was expected that an email notification would be received as soon as a VCS resource was faulted on any node. However, the design is such that an email notification is only sent upon the same resource faulting on all nodes of a cluster. This would result in 2 emails being received at the same time in this particular example.