On clicking Customize button during DLO 10.0 Agent installation on macOS, the package selection page will be blank.

Article: 100074580
Last Published: 2025-07-07
Ratings: 0 0
Product(s): Desktop Laptop Option

Problem

On clicking the Customize button during DLO 10.0 Agent installation on macOS, the package selection page will be blank.

 

Error Message

During the Arctera DLO Agent 10.0 installation on macOS, on the Installation Type page, by clicking the Customize button, the package selection will be blank.

 

Cause

This is an extra page appearing during the DLO 10.0 Agent installation on macOS.

 

Solution

  • This has no impact on the product installation and function. Click on Install button and continue with the installation of DLO 10.0 Agent.

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