V-475-600-621: The power supply redundancy is lost.

Article: 100074442
Last Published: 2025-06-12
Ratings: 0 0
Product(s): Appliances

Problem

One of the power supplies is offline or disconnected.

Error Message

V-475-600-621: The power supply redundancy is lost. This error can lead to eventual power supply failure.

Cause

One of the power supplies is likely not fully inserted, not powered on, or not a supported model.

Solution

Check the AC power connection. Locate the offline power supply, then remove and fully insert the power supply.  Make sure both power supplies are connected to the power source. If the power supply reinsertion does not work, contact Technical Support for assistance. Ask your representative to reference this article.

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