Error when adding server to cluster, contains invalid invalid character(s) this length.

Article: 100074413
Last Published: 2025-05-30
Ratings: 0 0
Product(s): eDiscovery Platform

Problem

When trying to add a new server/appliance to a distributed architecture (DA) the graphical user interface (GUI) shows a red error at the top stating "<fully qualified domain name (FQDN) of server>" contains invalid character(s) this length.  This prevents the server/appliance from being added to the DA.

Error Message

"<fully qualified domain name (FQDN) of server>" contains invalid character(s) this length

Cause

The length of the fully qualified domain name is too long.

Solution

Instead of using FQDN, use the host name of the server so that the value given for the Host Address is shorter.  Click the Verify button to finish choosing roles and press Save.

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