Problem
When running the Storage Arrays Group Overview report on the NetBackup IT Analytics Portal Inventory page, the report fails to run and displays the error message:
Please reduce the scope of your report
Error Message
The Portal UI displays the error message:
Please reduce the scope of your report
The portal log shows this error:navigationHistory:arrayGroupSummary - java.lang.String
reportScope:[] - java.util.ArrayList
consolidatedReport:Y - java.lang.String
IS_OCN_REPORT:true - java.lang.String
, userId=100000} - Error occurred while generating report for user
DD MMM YYYY HH:MM:SS ERROR com.aptare.sc.gwt.portal.server.objectExplorer.ObjectExplorerRpcImpl$2.call - {parameters=[key=groupById value=11 domainId=null, key=byteSize value=TB domainId=null, key=consolidatedReport value=Y domainId=null, key=IS_OCN_REPORT value=true domainId=null, key=systemName value=arrayGroupSummary domainId=null, key=arrayIds value=100027 domainId=null], randomReportName=1726650782} - Error occurred while generating report
com.aptare.sc.domain.report.InvalidParameterException: Please reduce the scope of your report
at com.aptare.sc.domain.report.transformers.PivotBarChartReportTransformer.transform(PivotBarChartReportTransformer.java:43) ~[classes/:?]
Note: If the portal log does not show this PivotBarChartReportTransformer entry, the source of the Please reduce the scope of your report might be due to a different root cause.
Cause
The pivot page size is too small.
Solution
Increase the pivot page size by following these steps:
1.) Go to: Admin > Advanced > System Configuration > Custom Parameters
2.) Click the Add button
3.) In the Custom Parameter Name field enter: portal.report.maxPivotPageSize
4.) In the Custom Parameter Value field enter: 100000
5.) Click the Save button
6.) Click the Save and Apply button
7.) Click the OK button to acknowledge the change
8.) Restart the portal services