NetBackup IT Analytics - Inventory reports fail with: Please reduce the scope of your report

Article: 100073702
Last Published: 2025-08-15
Ratings: 0 0
Product(s): NetBackup IT Analytics

Problem

When running the Storage Arrays Group Overview report on the NetBackup IT Analytics Portal Inventory page, the report fails to run and displays the error message:  
Please reduce the scope of your report


Error Message

The Portal UI displays the error message:  
Please reduce the scope of your report
 

The portal log shows this error:
navigationHistory:arrayGroupSummary - java.lang.String
reportScope:[] - java.util.ArrayList
consolidatedReport:Y - java.lang.String
IS_OCN_REPORT:true - java.lang.String
, userId=100000} - Error occurred while generating report for user
DD MMM YYYY HH:MM:SS ERROR com.aptare.sc.gwt.portal.server.objectExplorer.ObjectExplorerRpcImpl$2.call  - {parameters=[key=groupById value=11 domainId=null, key=byteSize value=TB domainId=null, key=consolidatedReport value=Y domainId=null, key=IS_OCN_REPORT value=true domainId=null, key=systemName value=arrayGroupSummary domainId=null, key=arrayIds value=100027 domainId=null], randomReportName=1726650782} - Error occurred while generating report
com.aptare.sc.domain.report.InvalidParameterException: Please reduce the scope of your report
at com.aptare.sc.domain.report.transformers.PivotBarChartReportTransformer.transform(PivotBarChartReportTransformer.java:43) ~[classes/:?]

Note:  If the portal log does not show this PivotBarChartReportTransformer entry, the source of the Please reduce the scope of your report might be due to a different root cause.  


Cause

The pivot page size is too small.
 

Solution

Increase the pivot page size by following these steps:

1.) Go to: Admin > Advanced > System Configuration > Custom Parameters

2.) Click the Add button

3.) In the Custom Parameter Name field enter: portal.report.maxPivotPageSize

4.) In the Custom Parameter Value field enter: 100000

5.) Click the Save button

6.) Click the Save and Apply button

7.) Click the OK button to acknowledge the change

8.) Restart the portal services
 

References

JIRA : SCESC-1688

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