Some archive accounts are missing from Veritas Alta eDiscovery portal

Article: 100055817
Last Published: 2023-05-03
Ratings: 0 0
Product(s): Veritas Alta Archiving, Veritas Alta eDiscovery

Problem

Not all archive accounts which show up in Alta Archiving Administration console, show up in Veritas Alta eDiscovery(VAD) portal.

Error Message

No error message is seen. The archives are missing from the VAD portal. 

Cause

This happens when archives are associated with Domains which are no longer part of the customers Alta configuration. 

Solution

Please contact Veritas Support to resolve this issue. 

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