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Backup Exec restore job of Exchange mails reports error: 0xe00003bf although e-mails are restored successfully
Article: 100055546
Last Published: 2023-08-07
Ratings: 0 0
Product(s): Backup Exec
Problem
Backup Exec restore job of Exchange mails reports the following error in the job log although e-mails are restored successfully.0xe00003bf - Cannot open one or more mail messages because of unknown Exchange Web Service errors.
This error is seen when the data is restored from a Backup to Disk device.
This error is not seen when the same data is restored from a Tape device.
Error Message
0xe00003bf - Cannot open one or more mail messages because of unknown Exchange Web Service errors.
V-79-57344-959 - Unable to open the item Database - skipped
Cause
The job log reports the above error because of a connection related issue.
Solution
This issue is resolved in Backup Exec 22.2 and 23.
This issue is cosmetic in nature, as the actual data is restored.
Related Knowledge Base Articles
Related Downloads
References
UMI : V-79-57344-959
Etrack : 4080434