StorageGRID (S3) response may be empty when EV tries to verify the object immediately after writing it into the partition

StorageGRID (S3) response may be empty when EV tries to verify the object immediately after writing it into the partition

Article: 100055410
Last Published: 2023-03-28
Ratings: 0 0
Product(s): Enterprise Vault

Error Message

Event ID: 29139
Task Category: Storage Archive
Level: Error
Description:
Unable to perform the operation for 'NetApp StorageGRID (S3) Streamer'
CCloudStreamerObject::Write method failed for partition entry id 1C23F7D94456B1B4A94974E00465F3C01q10000evlab
Reason = 0x8000ffff
Description = Catastrophic failure 

 

Event ID: 29139
Task Category: Storage Archive
Level: Error
Description:
Unable to perform the operation for 'NetApp StorageGRID (S3) Streamer' 
CCloudStreamerObject::Write method failed for partition entry id 1C82F7D94253B1B4A946056E00465F3C01q10000evlon
Reason = 0x80004005
Description = HTTP response code: -1

 

Cause

There are multiple issues causing this error:

  1. The Version ID of the object being written to the bucket could not be obtained using the default method to fetch it.
  2. The default timeout values are too low for large sized files.

Solution

This issue has been fixed in EV 14.3.2.  

https://www.veritas.com/content/support/en_US/downloads/update.UPD224971

          


                                                     

    References

    JIRA : CFT-5065

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