Please enter search query. Search <product_name> all support & community content...
Last Published: 2023-03-10
Ratings: 1 0
Product(s): Veritas Alta SaaS Protection
No users can login to the ASP Admin or End-User portals.
The following error is seen after the login attempt:
Internal Server Error
You (email@example.com) don't have permissions to access the requested feature.
There can be various reasons for all users not being able to access the portals.
- The default domain in Azure Active Directory was changed, before the next daily Directory Sync can be run to update all the user SMTP addresses.
- The Client Secret of the Azure Active Directory Sync application expired.
Create a Support case in order to resolve this issue.
Was this content helpful?
Rating submitted. Please provide additional feedback (optional):