NetBackup Snapshot Manager discovery of Qumulo Array fail with "Failed to discover assets. Error: Error 404: fs_no_such_entry_error: "

Problem

NetBackup Snapshot Manager discovery of Qumulo Array fail with "Failed to discover assets. Error: Error 404: fs_no_such_entry_error: <share/volume name>"

Error Message

Error in flexsnap.log:

ERROR - Failed to discover assets. Error: Error 404: fs_no_such_entry_error: <share/volume name>

Cause

The error occurs when querying the Qumulo device for fetching shares, the Qumulo RestAPIs return the above 404 error.

Solution

Identify why the Qumulo arrays are returning "Error 404: fs_no_such_entry_error".

Possible reasons:

1. The share exists in Qumulo UI, but the directory does not exist on the Qumulo array.

2. The volume/directory exists on Qumulo but the share does not exist.

Review the array configuration for any inconsistencies.  To help focus the search, review the flexsnap.log for fs_no_such_entry_error.  This will identify the problem share/volume.