NetBackup IT Analytics - How to remove an expired licenses from the NetBackup IT Analytics portal

Description

How to remove an invalid or expired licenses from the NetBackup IT Analytics portal. 

NetBackup IT Analytics stores licenses in the following directory:
/opt/aptare/portalconf/licenses

The license file is mapped with the Entitlement ID.

Example: 
License file ABCD1234XYZ1_QTY1_APTARE_ITA_10_6_COMPLETE_STANDARDSUB_UNL_LIC_1171380418.slf  is mapped with APTARE IT ANALYTICS COMPLETE WIN/LX 1 RAW TB ONPREMISE STANDARD SUBSCRIPTION for Entitlement ID: ABCD1234XYZ1
 

This can be verified in the portal UI from the License Administration page: 
Admin > Advanced > License Administration 

Solution

1. Locate the license .slf file for the old or invalid license in the following directory:
/opt/aptare/portalconf/licenses

2. Move the old or invalid license file to another location.

3. Stop and Start Tomcat services after moving the old or invalid license file:

Linux: 
/opt/aptare/bin/tomcat-portal stop
/opt/aptare/bin/tomcat-agent stop

/opt/aptare/bin/tomcat-portal start
/opt/aptare/bin/tomcat-agent start
 

Windows:
Restart Tomcat Agent and Portal service from Windows Services.

4. Verify the old or invalid license is now removed in the portal UI:
Admin > Advanced > License Administration