Administrative ASP tasks that require assistance from Technical Support

Administrative ASP tasks that require assistance from Technical Support

Article: 100054897
Last Published: 2023-03-22
Ratings: 2 0
Product(s): Veritas Alta SaaS Protection

Description

The following list includes some of the Veritas Alta SaaS Protection (ASP) administrative tasks that will require assistance from Technical Support.


- Add a Technical Contact.
- Add an Export Location in the Export Service for fully hosted customers.
- API issues/requests.
- Connector disable/delete requests for fully hosted customers.
- Adding mailboxes to the Rolling Mailbox Scope of a Connector
- Create a new service account.
- Create a new Stor.
- Create a new Tenant.
- Custom report request.
- Delete a Stor.
- Disable Mulit-Factor Authentication (MFA) for service accounts.
- Product Enhancements.
- Reporting requests.
- Service Upgrade for fully hosted customers (i.e. Connector Service, Export Service).
- Tika issues with ElasticSearch
- VM resizing requests.

 


Please contact Veritas Technical Support for assistance with any of these tasks.
 

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