Description
The following list includes some of the Veritas Alta SaaS Protection (ASP) administrative tasks that will require assistance from Technical Support.
- Add a Technical Contact.
- Add an Export Location in the Export Service for fully hosted customers.
- API issues/requests.
- Connector disable/delete requests for fully hosted customers.
- Adding mailboxes to the Rolling Mailbox Scope of a Connector
- Create a new service account.
- Create a new Stor.
- Create a new Tenant.
- Custom report request.
- Delete a Stor.
- Disable Mulit-Factor Authentication (MFA) for service accounts.
- Product Enhancements.
- Reporting requests.
- Service Upgrade for fully hosted customers (i.e. Connector Service, Export Service).
- Tika issues with ElasticSearch
- VM resizing requests.
Please contact Veritas Technical Support for assistance with any of these tasks.