Description
The following list includes some of the Veritas Alta SaaS Protection (ASP) administrative tasks that will require assistance from Technical Support.
- Add a Technical Contact.
- Add an Export Location in the Export Service for fully hosted customers.
- API issues/requests.
- Connector disable/delete requests for fully hosted customers.
- Adding mailboxes to the Rolling Mailbox Scope of a Connector
- Create a new service account.
- Create a new Stor (see Article 100059071 for additional prerequisites).
- Create a new Tenant.
- Custom report request.
- Delete a Stor (see Article 100054410 for additional prerequisites).
- Disable Mulit-Factor Authentication (MFA) for service accounts.
- Product Enhancements.
- Miscellaneous questions/comments/requests for information from DevOps/Engineering.
- Reporting requests.
- Service Upgrade for fully hosted customers (i.e. Connector Service, Export Service).
- Stubbing Policy edits.
- Tika issues with ElasticSearch
- VM resizing requests.
Please contact Veritas Technical Support for assistance with any of these tasks.
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Please note that this document is a translation from English, and may have been machine-translated. It is possible that updates have been made to the original version after this document was translated and published. Veritas does not guarantee the accuracy regarding the completeness of the translation. You may also refer to the English Version of this knowledge base article for up-to-date information.