Exchange Online collector(Office 365 Sync) not available in Archive Collectors section in Veritas Alta Archiving Administration console
Problem
Exchange Online collector(Office 365 Sync) not available in Archive Collector section in Veritas Alta Archiving Administration console.
Error Message
No error message is seen. The Exchange Online collector is simply missing from the Archive Collector section.
Cause
The Exchange Online collector is only available when account provisioning has been set to Microsoft Office 365.
Solution
1. Navigate to Configuration | User Management in Veritas Alta Archiving Administration console.
2. Change provisioning to Manage account provisioning remotely and select the check box Using Microsoft Office 365.
3. Click on Save.
4. Navigate to Archive Collectors. The Exchange Online collector should be now available for configuration.
Was this content helpful?
Translated Content
Please note that this document is a translation from English, and may have been machine-translated. It is possible that updates have been made to the original version after this document was translated and published. Veritas does not guarantee the accuracy regarding the completeness of the translation. You may also refer to the English Version of this knowledge base article for up-to-date information.