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Article: 100052633
Last Published: 2023-03-07
Ratings: 0 0
Product(s): Backup Exec
Problem
Left-clicking does not function on Windows icon after a manual disaster recovery. When trying to run "ms-settings:" to launch the Settings screen from the command prompt, "Element not found" appears.
Error Message
Element not found
Cause
Under investigation
Solution
This issue has been resolved by Backup Exec 22.1. Upgrade to Backup Exec 22.1 and restore the existing backup sets.
WORKAROUND:
Use Simplified Disaster Recovery.
References
Etrack : 4068393