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Problem
Left-clicking does not function on Windows icon after a manual disaster recovery. When trying to run "ms-settings:" to launch the Settings screen from the command prompt, "Element not found" appears.
Error Message
Element not found
Cause
Under investigation
Solution
This issue has been resolved by Backup Exec 22.1. Upgrade to Backup Exec 22.1 and restore the existing backup sets.
WORKAROUND:
Use Simplified Disaster Recovery.
References
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Please note that this document is a translation from English, and may have been machine-translated. It is possible that updates have been made to the original version after this document was translated and published. Veritas does not guarantee the accuracy regarding the completeness of the translation. You may also refer to the English Version of this knowledge base article for up-to-date information.