Left-clicking does not function on Windows icon after a manual disaster recovery.

Article: 100052633
Last Published: 2023-03-07
Ratings: 0 0
Product(s): Backup Exec

Problem

Left-clicking does not function on Windows icon after a manual disaster recovery. When trying to run "ms-settings:" to launch the Settings screen from the command prompt, "Element not found" appears.

Error Message

Element not found

Cause

Under investigation

Solution

This issue has been resolved by Backup Exec 22.1. Upgrade to Backup Exec 22.1 and restore the existing backup sets.

WORKAROUND:
Use Simplified Disaster Recovery.


 

References

Etrack : 4068393

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