Emergency Engineering Binary EEB is required for Bare Metal Restore Boot Server Support for Red Hat 8 update 4

Problem

Emergency Engineering Binary EEB is required for Bare Metal Restore Boot Server Support for Red Hat 8 update 4

If installed on a Boot Server that has only Netbackup client role then receiving 

Error when running the eebinstaller

"NetBackup installation does not appear to be a server"

Error Message

Error when running the eebinstaller

"NetBackup installation does not appear to be a server"

Cause

In order to restore RHEL 8.4 clients a hotfix is needed to be applied the Bare Metal Restore Boot Server

Contact Technical Support for 

9.1.0.1 > EEB > 4055912

9.1 > EEB > 4055800

One part of the he fix is to be applied to the Machine that plays the role of Bare Metal Restore Boot Server 

One part of the fix needs to be applied to the Primary master (running the BMR database).

A requirement for Bare Metal Restore Boot Server is that it has Netbackup Client software installed - but the role can be performed by a Primary (previously called Master) server or a media server.

Install on a "pure client" has been seen 

"NetBackup installation does not appear to be a server"

The EEB is checking if the server is a primary server or media server. 

Solution

It is always preferred to use eebinstaller as this allows for documenting and rollback of EEBs

As a workaround:

Extract the EEB on the BMR Boot Server with “eebinstaller -extractonly” and can replace the files manually.

On the master server executable :/usr/openv/netbackup/bin/bmrprep

On the boot server config file: /usr/openv/var/global/createsrt.conf

This is planned for fix in Netbackup 9.1.2.

This issue is currently being considered by Veritas Technologies LLC to be addressed in the next major revision of the product.  There are no plans to address this issue by way of a patch or hotfix in the current or previous versions of the software at the present time.  Please note that Veritas Technologies LLC reserves the right to remove any fix from the targeted release if it does not pass quality assurance tests or introduces new risks to overall code stability.  Veritas’ plans are subject to change and any action taken by you based on the above information or your reliance upon the above information is made at your own risk.