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After local install of RAWS (Remote Agent for Windows Systems) on Windows 8.x Client OS Microsoft’s Program Compatibility Assistant displays an error "A digitally signed driver is required"
Problem
After local install of RAWS on Windows 8.x client machines Microsoft’s Program Compatibility Assistant displays error "A digitally signed driver is required" for the PureDisk Virtual File System Driver.
Error Message
On installing BE 21.2 RAWS on a client machine using a local install, the below message is seen towards the end of the install:
Cause
Microsoft’s Program Compatibility Assistant is informing that the driver is not digitally signed.
Note:
1. The PureDisk Virtual File System Driver does get installed and is present on the system.
2. The file is indeed digitally signed, as opposed to what is mentioned in the above error message.
Solution
Workaround:
The message can be ignored and there is no action needed.
References
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Please note that this document is a translation from English, and may have been machine-translated. It is possible that updates have been made to the original version after this document was translated and published. Veritas does not guarantee the accuracy regarding the completeness of the translation. You may also refer to the English Version of this knowledge base article for up-to-date information.