Problem
Installation of System Recovery for Linux version 21.x (21, 21.1, 21.2 and 21.3) fails to install on the Red Hat Enterprise Linux operating system (RHEL 8.x) that has been updated with the kernel patch.
Error Message
Kernel (4.XX.X-XXX.XX.XX.el8_X.x86_64) is not supported.
Solution
This issue has been resolved by the below patch.
<System Recovery 21.3 for Linux Edition patch>
https://www.veritas.com/content/support/en_US/downloads/update.UPD880664
Installation steps are as follows.
1. Please download VSRL_21_0_3_Linux_English_InstallOnly.tar.gz from the above URL.
2. Run "tar xvf VSRL_21_0_3_Linux_English_InstallOnly.tar.gz" to extract the installer.
3. Move to the extracted directory, and run "./Veritas_System_Recovery.bin".
4. Complete according to the installation wizard.
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Please note that this document is a translation from English, and may have been machine-translated. It is possible that updates have been made to the original version after this document was translated and published. Veritas does not guarantee the accuracy regarding the completeness of the translation. You may also refer to the English Version of this knowledge base article for up-to-date information.