When using Custom Filtering the Exchange Journal task will crash periodically.

Problem

When using Custom Filtering the Exchange Journal task will begin to process slower and slower until eventually it crashes. At which point a restart of services will be required to begin processing again. 

Error Message

Type :        Error
Date :        10/8/2020
Time :        7:05:52 AM
Event :        1000
Source :        Application Error
Category :    Application Crashing Events
User :        N/A
Computer :    evserver1.ev.local
Description:
Faulting application name: JournalTask.EXE, version: 12.3.0.1365, time stamp: 0x5aae7e48
Faulting module name: ntdll.dll, version: 6.3.9600.19678, time stamp: 0x5e82c0f7
Exception code: 0xc0000374
Fault offset: 0x000e5d84
Faulting process id: 0x26b8
Faulting application start time: 0x01d69d623d934f4c
Faulting application path: D:\software\EVault\JournalTask.EXE
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: 9bf39a51-095e-11eb-85d5-005056a86745
Faulting package full name: 
Faulting package-relative application ID: 

Cause

This issue is due to a memory related exception that causes heap corruption. 

Solution

This issue has been resolved in Enterprise Vault 14.1.1.