Problem
Importer fails to send data to Enterprise Vault due to Access denied error.
Error Message
Event Log
ERROR Merge1.Core.SenderThread - <4> Failed to send message #4, TargetError. Error: Failed to get Archive due to: 'Access denied. Insufficient permissions to access the requested object(s).'.%Merge1.Targets.Base.ConnectionException: Failed to get Archive due to: 'Access denied. Insufficient permissions to access the requested object(s).'. ---> Globanet.EV.Api.EVApiException: Failed to get Archive due to: 'Access denied. Insufficient permissions to access the requested object(s).'. ---> System.Runtime.InteropServices.COMException: Access denied. Insufficient permissions to access the requested object(s).
Cause
The Service Account used in Merge1 does not have permissions to connect to Enterprise Vault
Solution
Add the service account used in Merge1 to the Power Administrators roles based access in Enterprise Vault
https://www.veritas.com/content/support/en_US/doc/11765145-142053190-0/v111469873-142053190
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