Configuring APTARE centralized data collection for Tape Library & Drive Inventory, Error "Not authorized to connect to vmd"
Problem
If Tape Library & Drive Inventory probe fails with the following error, it is likely that these steps have not been completed.
Error Message
Not authorized to connect to vmd.
A Caller Requesting services from vmd is either not authenticated or not authorized, or a problem is encountered when two systems attempt to authenticate one another.
Cause
There was a change in NetBackup 8.1 where vmd commands are only allowed from a host in the domain regardless of trust configuration.
Solution
These steps assume that you already have trust appropriately configured and other probes are successful.
Example Environment
- nbmaster1 – APTARE Data Collector and NetBackup Master Server.
- nbmaster2 – NetBackup Master Server where Tape Library & Drive Inventory needs to be gathered (The remote master server).
Refer to NetBackup Commands Reference Guide for option choices; hostnames, version, operating system should be updated accordingly.
2. If command completes successfully run nbemmcmd -listhosts on the remote master server and confirm that the Aptare Data Collector is listed as media.
NBEMMCMD, Version: 8.2
The following hosts were found:
server nbmaster2
master nbmaster2
ndmp nbmaster2
remote_master nbmaster1
media nbmaster1
Command completed successfully.
This adds the nbmaster1 (APTARE Data Collector) to the nbmaster2 domain. So nbmaster2 will authorize VMD commands initiated from nbmaster1 (APTARE Data Collector) to be ran.
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