Please enter search query.
Search <product_name> all support & community content...
NetBackup marks BasicDisk Storage Units which have Windows UNC pathnames as, "EMM status: Storage Server is down or unavailable"
Article: 100047266
Last Published: 2021-01-22
Ratings: 0 0
Product(s): NetBackup & Alta Data Protection
Problem
NetBackup marks BasicDisk storage units which have Windows UNC pathnames as DOWN
Error Message
06/03/2020 10:17:49 AM - Error nbjm (pid=4236) NBU status: 2106, EMM status: Storage Server is down or unavailable
Disk storage server is down (2106)
Cause
Media Server entry was incorrectly added in the host file of Master Server.
Solution
- Make sure that DNS name resolution from Master to Media Server and vice versa is working.
- If not, ensure the host entries of Master and Media Server are correct in the hosts files of both the servers.
Windows path for hosts file :
C:\Windows\System32\drivers\etc\hosts
Linux path for hosts file :
/etc/hosts