NetBackup marks BasicDisk Storage Units which have Windows UNC pathnames as, "EMM status: Storage Server is down or unavailable"

NetBackup marks BasicDisk Storage Units which have Windows UNC pathnames as, "EMM status: Storage Server is down or unavailable"

Article: 100047266
Last Published: 2021-01-22
Ratings: 0 1
Product(s): NetBackup

Problem

NetBackup marks BasicDisk storage units which have Windows UNC pathnames as DOWN

Error Message

06/03/2020 10:17:49 AM - Error nbjm (pid=4236) NBU status: 2106, EMM status: Storage Server is down or unavailable 
Disk storage server is down  (2106)

Cause

Media Server entry was incorrectly added in the host file of Master Server.

 

Solution

  1. Make sure that DNS name resolution from Master to Media Server and vice versa is working.
  2. If not, ensure the host entries of Master and Media Server are correct in the hosts files of both the servers. 

Windows path for hosts file : 

C:\Windows\System32\drivers\etc\hosts

Linux path for hosts file :

/etc/hosts 

Was this content helpful?