VMware backup jobs failing with Status 49: client did not start

Article: 100046971
Last Published: 2020-03-23
Ratings: 0 0
Product(s): NetBackup & Alta Data Protection

Problem

All VMware backup jobs are failing with "status 49: client did not start".

Error Message

Job Details:

Info bpbrm (pid=18222) VMCLIENT is the host to backup data from
Info bpbrm (pid=18222) reading file list for client
Info bpbrm (pid=18222) start bpfis on client
Info bpbrm (pid=18222) Starting create snapshot processing
Error bpbrm (pid=18222) client NBMEDIA didn't start
Info bpfis (pid=0) done. status: 49: client did not start
client did not start  (49)

Cause

The above error can be seen when trying to run a VMware backup using an unsupported VMware Backup Host.

Example:

Oracle Corporation      SunOS 5.11      11.3  

Solution

Configure NetBackup to use a Backup Host with a supported OS.

For a list of supported VMware backup host platforms, please refer to the NetBackup SCL.

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