Important Update: Cohesity Products Knowledge Base Articles
All Cohesity Knowledge Base Articles are now managed via the Cohesity Support Portal: https://support.cohesity.com/s/searchunify. The Knowledge Base articles available here will not reflect the latest information or may no longer be accessible.
Problem
Netbackup web management console service <nbwmc> not starting on standalone Linux master
Error Message
Errors in /usr/openv/wmc/webserver/logs/catalina.out
/usr/openv/wmc/webserver/bin/catalina.sh: line 434: /usr/openv/java/jre/bin/java: Permission denied
Cause
Directory /usr/openv/java/jre and its sub-directory had user and group set to root root, the user should be "root" and group should be "bin" for all files and folders.
Solution
The default owner and group of jre folders and its contents should be "root" and "bin"
Change the ownership using below commands
chown -R root:bin /usr/openv/java/jre
Start the Netbackup services again and this time nbwmc (Netbackup Web Management Console Service) should come up fine