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Visual C++ 2013 x86 redistributable package may be removed after installing System Recovery 18 SP2 or later.
Problem
Visual C++ 2013 x86 redistributable package may be removed after installing System Recovery 18 SP2 or later.
System Recovery 18 SP2 or later installs Visual C++ 2013 x64 v12.0.30501 package. The installer of Visual C++ 2013 x64 v12.0.30501 package automatically removes Visual C++ 2013 x86 v12.0.21005 package with no message if Visual C++ 2013 x86 v12.0.21005 package is installed on the system.
Error Message
N/A
Cause
This is a Visual C++ 2013 v12.0.30501 package issue and a known issue as below. Not only System Recovery but also software that installs Visual C++ 2013 v12.0.30501 package will remove Visual C++ 2013 v12.0.21005 package as well.
Solution
Install Visual C++ 2013 x86 package again.
This issue has been resolved on System Recovery 22.