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Article: 100039330
Last Published: 2014-12-09
Ratings: 0 1
Product(s): Enterprise Vault
Description
This article will provide details on which Indexing Service sub processes should be traced for troubleshooting. The Indexing Service has a number of sub processes covering the whole Index Administration Framework.
List of processes managed by indexing service:
1- EVIndexAdminService
2- EVIndexVolumesProcessor
3- EVIndexQueryServer
4- EVIndexVerifyTask
5- EVIndexMoveTask
6- IndexBroker
7- IndexServer
Indexing Service processes can be classified in the following categories:
1- Administration
2- New Ingestion
3- Rebuilds - 32bit, 64bit
4- Updates - 64bit
5- Deletions - 64bit
6- Search - 64bit
7- Verify
8- Synchronize
9- Upgrade
10- Change Location
11- Updates -32bit
12- Deletions 32-bit
13- Search 32-bit
The following table will specify which indexing service process should be traced for a particular indexing service function:
| Indexing Service - Functions | Processes to Trace |
| Administration | EVIndexAdminService |
| New Ingestion | EVIndexVolumesProcessor, EVIndexAdminService |
| All Rebuilds - 32 bit, 64 bit | EVIndexVolumesProcessor, EVIndexAdminService |
| Updates - 32 bit |
IndexBroker, IndexServer, EVIndexAdminService
|
| Updates - 64 bit | EVIndexVolumesProcessor, EVIndexAdminService |
| Deletions - 32 bit |
IndexBroker, IndexServer, EVIndexAdminService
|
| Deletions - 64 bit | EVIndexVolumesProcessor, EVIndexAdminService |
| Search - 32 bit | IndexBroker, IndexServer, EVIndexAdminService |
| Search - 64 bit | EVIndexQueryServer, EVIndexAdminService |
| Verify | EVIndexVerifyTask, EVIndexAdminService |
| Synchronize | EVIndexVolumesProcessor, EVIndexAdminService |
| Upgrade | EVIndexVolumesProcessor, EVIndexAdminService |
| Change location | EVIndexMoveTask, EVIndexAdminService |
In case the underline issue is related with retrieval of data from storage by indexing service then tracing should be enabled on the following storage process:
- StorageCrawler
For issues with retrieval of migrated (storage) data by indexing service tracing should also be enabled on following process apart from StorageCrawler:
- EVStgOfflineOpns