Description
When setting up a load file import there may be issues. The configuring of a load file import can be unforgiving. The user may experience some errors while trying to discover documents using the load file import method. There are log files designed to help debug issues. In the User Interface log for the job the following log may appear:10/22/2013 11:10:32 Starting component remotejob and waiting for resources
10/22/2013 11:10:44 Job started in remotejob component running at Clearwell1.EV10.local:46010 with logfile D:/CW/V713/data/esadb/case-logs/shortLFI/shortLFI-remotejob@46010.log
10/22/2013 11:10:44 Started CaseFolder discovery
10/22/2013 11:10:45 Using Label: LFIsource:10/22/2013 11:10 AM EDT for case Folder: LFIsource
10/22/2013 11:10:46 Discover MailFiles for casefolder started.
10/22/2013 11:10:46 Dir: C:\tmp\LFI2 mask: 3
10/22/2013 11:10:47 Dir: C:\tmp\LFI2 mask: 28
10/22/2013 11:11:21 ERROR: [#80000] Common Services Error : Discovery of all the subSources failed. - Please check discovery logs at D:/CW/V713/data/esadb/case-logs/shortLFI/shortLFI-remotejob@46010.log for more information.
To further investigate this issue, open the log file as described by the path highlighted above. The log contains a volume of information but the issue may be discernable. In the example below there is a discrepancy between the imported number format prefixes in the .DAT file compared to the configuration PROD-A and PROD- 2013-10-18 19:39:12,576 ERROR [esa.imports.BaseImportDocRelationshipHandler] (LoadFileDocumentDiscovererThread_1:) CaseName:[shortLFI] [#560201] Error in import handler when processing load file data for line 2. Reason: FATAL ERROR - [#560201] Error in import handler for row 2 [#560211] [#560200] Format incorrect check prefix, suffix or the num part of BatesNumber PROD-A0000107 Current Prefix:PROD- Suffix: when getting begin BeginBates.
com.teneo.esa.imports.ImportException: [#560201] Error in import handler for row 2 [#560211] [#560200] Format incorrect check prefix, suffix or the num part of BatesNumber PROD-A0000107 Current Prefix:PROD- Suffix: when getting begin BeginBates.
In the situation below the Opticon file was in the correct location but had a .CSV extension instead of an .OPT extension. 2013-10-21 13:13:48,648 INFO [esa.directory.DirectoryLister] (pool-7-thread-1:) CaseName:[shortLFI] Discovery failed
com.teneo.esa.imports.ImportRuntimeException: [#560211] Fatal error occurred. com.teneo.esa.imports.ImportRuntimeException: [#560210] Unexpected error [#560205] Incorrect opticon directory :Opticon directory - C:\tmp\LFI2 does not have any files with extension .OPT
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