Problema
Backup Exec 2012: Se produjo un error desde otro host de ADBO
Mensaje de error
Backup Exec no pudo localizar una tecnología de instantánea o software del servicio de instantáneas de volumen (VSS) de Microsoft para este trabajo. Seleccione una tecnología de instantáneas de VSS válida para el equipo de destino.
bengine01.log
[6740] 2012-03-27T10:35:03.112 [besc] + besc_ndmp.cpp (721):
[6740] 2012-03-27T10:35:03.112 [besc] | Processing device: '\\NIMxMEDIA1\M:'.
[6740] 2012-03-27T10:35:03.112 [besc] + besc_ndmp.cpp (848):
[6740] 2012-03-27T10:35:03.112 [besc] | FS_NTFS_ID/FS_NTFS_IMAGE
[6740] 2012-03-27T10:35:03.112 [besc] + besc_ndmp.cpp (936):
[6740] 2012-03-27T10:35:03.112 [besc] | Adding device to snap list: '\\NIMxMEDIA1\M:'. Current count: 1.
[6740] 2012-03-27T10:35:03.112 [besc] - ndmpcSnapshotPrepare: adding selection string for device_name: \\NIMxMEDIA1\M:
[6740] 2012-03-27T10:35:03.112 [besc] - ndmpcSnapshotPrepare2: selection string: "
\\NIMxMEDIA1\M:\*.*",s,v0,t0,l0,n0,f0
[6740] 2012-03-27T10:35:03.112 [besc] - CprApplyCheckPointRestart=false
[6740] 2012-03-27T10:35:03.112 [besc] - CprRestarted=false
[6740] 2012-03-27T10:35:03.112 [besc]
- Sending VSS snapshot set {00000000-0000-0000-0000-000000000000} to RAWS
[7368] 2012-03-27T10:35:05.279 [server] - Updating status for: 'NIMxMEDIA1 - MEDIA STORAGE-Full' (0x0 0xF)
[7368] 2012-03-27T10:35:05.279 [server] - Status for: 'NIMxMEDIA1 - MEDIA STORAGE-Full' updated
[6740] 2012-03-27T10:35:34.814 [besc] - ndmpcSnapshotPrepare2: Snap shot error. ErrorCode: 0xe0008526 ErrorLevel: 2 Provider: 2
[6740] 2012-03-27T10:35:34.814 [loops] - NDMPSnapshotWrapper: Offhost failed. Fail BSD. No backup done.
[6740] 2012-03-27T10:35:34.888 [loops] - Snapshot cleanup (Delete) failed with error: 0x6
beremote01.log
[1904] 2012-03-27T10:35:32.869 [besc] - Adding volume: 'M:'
[1904] 2012-03-27T10:35:32.869 [besc] - VssSnapshotVolume::AddVolumeToSnapSet
[1904] 2012-03-27T10:35:32.869 [besc] - Device name: [\\NIMxMEDIA1\M:], Volume name: [M:]
[1904] 2012-03-27T10:35:32.870 [besc] - Set bsdMachineName_: [NIMxMEDIA1]
[1904] 2012-03-27T10:35:32.871 [besc] - Exit VssSnapshotVolume::AddVolumeToSnapSet - successfully
[1904] 2012-03-27T10:35:32.871 [besc] - MakeValidVolumeName: volume=[M:] and vol_name=[M:\]
[1904] 2012-03-27T10:35:35.020 [besc] - SnapshotBackupEngine::GetVSSProviderForOffHostSnap. OFFHOST: No hardware or software provider available for volume: M:
[1904] 2012-03-27T10:35:35.020 [besc] - Error SnapshotBackupEngine::GetVSSProviderForOffHostSnap failed. aborting.
[1904] 2012-03-27T10:35:35.020 [ndmp\ndmpsrvr] - ndmpdSnapshotPrepare2: Snapshot error. ErrorCode: 0xe0008526 ErrorLevel: 2 Error Src: 2
[1904] 2012-03-27T10:35:35.020 [ndmp\ndmpsrvr] - ndmpdSnapshotPrepare2: sending reply...
[1904] 2012-03-27T10:35:35.023 [besc] - Attached [0xd2740]
[1904] 2012-03-27T10:35:35.023 [besc] - EXIT BESC::VssBackupComponents::BackupComplete() return=[0x80042301 VSS_E_BAD_STATE]
[1904] 2012-03-27T10:35:35.023 [besc] - Error 0x80042301 calling VSS BackupComplete
[1904] 2012-03-27T10:35:35.024 [besc] - Unattaching [0xd2740]
[1904] 2012-03-27T10:35:35.024 [besc] - EXIT VssSnapshotVolume::BackupComplete() return=[0x80042301 VSS_E_BAD_STATE]
[1904] 2012-03-27T10:35:35.024 [besc] - Freeing gathered writer metadata
Solución
Una corrección está disponible para este problema en las versiones actuales de los productos. Consulte el vínculo de corrección a continuación para obtener la corrección necesaria para resolver el problema.
Backup Exec 2012, revisión 1798, corrección 189571, Instalador de controladores de dispositivo DDI20120715 (15 de julio de 2012) - https://www.veritas.com/docs/TECH189571
