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Problem
Linux backups hang and when reviewing the active job log, the following file is listed:
/var/lib/named/proc/kcore
Cause
The entire proc directory from root is already excluded in the ralus.cfg file; however, if filesystem has proc configured in a different location (example: /var/lib/named/proc/kcore), the backup will hang.
Solution
Manually add a line to exclude the /var/lib/named/proc directory in the ralus.cfg file
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Please note that this document is a translation from English, and may have been machine-translated. It is possible that updates have been made to the original version after this document was translated and published. Veritas does not guarantee the accuracy regarding the completeness of the translation. You may also refer to the English Version of this knowledge base article for up-to-date information.