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Backup Exec System Recovery (VProSvc.exe) service failing.

Article: 100021639
Last Published: 2025-05-08
Ratings: 0 0
Product(s): System Recovery

Problem

Veritas System Recovery (VProSvc.exe) service failing.

Solution

Veritas System Recovery VProSvc.exe service failing during backup.
The dump file shows:
In PID-1348__VPROSVC.EXE__2nd_chance_AccessViolation__full_1280_2009-07-22_21-45-21-107_0544.dmp the assembly instruction at ntdll!ExpInterlockedPopEntrySListFault in C:\WINNT\system32\ntdll.dll from Microsoft Corporation has caused an access violation exception (0xC0000005) when trying to read from memory location 0x00000006 on thread 26
 
Solution:
In the Trend Micro System antivirus program, create an exclusion for the C:\Program Files\Veritas\Veritas System Recovery folder.

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