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Status 58 when connecting to bpcd on a client or server; unable to connect to client.

Article: 100019845
Last Published: 2013-12-16
Ratings: 0 0
Product(s): NetBackup & Alta Data Protection

Problem

Status 58 when connecting to bpcd on a client or server; unable to connect to client.

Solution

Error Codes(s)/Message(s):
Status Code 58: can't connect to client 
Overview: 
The backup or other operation fails with status 58 if the server process cannot successfully start bpcd on the target host.
 
Troubleshooting:
The name resolution and connectivity from the client to the master are correct and successful, but the bpcd debug log (/usr/openv/netbackup/logs/bpcd) on the target host shows errors parsing the command line flags and options.
 
12:04:50.999 [869] <16> bpcd main: ParseArguments failed
 ...
12:04:56.374 [872] <16> bpcd main: ParseArguments failed
12:04:58.444 [874] <16> bpcd main: ParseArguments failed
12:08:12.341 [929] <16> bpcd main: ParseArguments failed
12:08:16.501 [934] <16> bpcd main: ParseArguments failed
12:08:18.571 [937] <16> bpcd main: ParseArguments failed
12:08:20.640 [939] <16> bpcd main: ParseArguments failed

Resolution:
The inetd configuration had been modified to start a TCP wrapper ( tcpd ) in place of bpcd.  The wrapper is not starting bpcd with the correct arguments, resulting in the failure as logged.

$ grep 'openv' /etc/inetd.conf
bpcd        stream tcp nowait root /usr/local/bin/tcpd /usr/openv/netbackup/bin/bpcd bpcd
vopied      stream tcp nowait root /usr/local/bin/tcpd /usr/openv/bin/vopied vopied
bpjava-msvc stream tcp nowait root /usr/local/bin/tcpd /usr/openv/netbackup/bin/bpjava-msvc -transient
vnetd       stream tcp nowait root /usr/local/bin/tcpd /usr/openv/bin/vnetd vnetd

Either delete the TCP wrapper column or replace the lines with the default lines provided by the NetBackup installation.
bpcd        stream  tcp     nowait  root    /usr/openv/netbackup/bin/bpcd bpcd
vnetd       stream  tcp     nowait  root    /usr/openv/bin/vnetd vnetd
vopied      stream  tcp     nowait  root    /usr/openv/bin/vopied vopied
bpjava-msvc stream  tcp     nowait  root    /usr/openv/netbackup/bin/bpjava-msvc bpjava-msvc -transient

 

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