Job fails with error - Final error: 0xe000fe09 - The directory is invalid" and in the job log it reads "Directory not found. Cannot backup directory \Program Files\Symantec\SMSMSE\\6.0\Server\bm_ruleset.2.spamsig_rules.1224550858 and its subdirectories.
"Directory not found. Cannot backup directory \Program Files\Symantec\SMSMSE\5.0\Server\bm_ruleset.2.spamsig_rules.1167885572 and its subdirectories"
This error occurs during a backup of the installation folder for Symantec's Mail Security application. Symantec Mail Security for Exchange creates temporary sub folders in order to update its spam filters and rules and then deletes these folders when it is finished updating. This can occur while a backup job is running and therefore the error is generated
For the error message above the exclusion would look like this:
There are two methods of creating exclusions:
- Create a global exclusion which excludes the folders from every newly created job.
- Create the exclusion as part of the selection list for a specific job.
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