In-depth Troubleshooting Guide for Exit Status Code 13 in NetBackup

Problem

In-depth Troubleshooting Guide for Exit Status Code 13 in NetBackup

Solution

 
For a Status 13 encountered on a Flash Backup, or any policy backup using the Advanced Client options it is recommended to check the OS logs (messages or syslog).
 
Example UNIX /var/adm/messages log showing a full snapshot partition.
unix: Warning: sn_alloccache: cach/dev/rdsk/c0t2d0s3 full – all snaps using this cache are now unusable.
 
This indicates that the cache partition is not large enough. If possible, increase the size of the cache partition. If multiple backups are using the same cache, either reduce the number of concurrent backups by rescheduling some of them, or reschedule the entire backup to a time when the file system is less active.
 
Status code 13 may appear in the bpbkar log file for Flash Backup and Advanced client backups and can indicate the following:

This article is written for Netbackup 5.0, but the troubleshooting procedure is still valid.


This article contains an attachment with detailed troubleshooting steps

276941.doc0