Unable to see any files and folders under the volumes in the backup job for NetApp C-mode filers.

Unable to see any files and folders under the volumes in the backup job for NetApp C-mode filers.

Article: 100013508
Last Published: 2015-04-08
Ratings: 1 0
Product(s): Backup Exec

Problem

No files and folders can be seen under the volumes of Netapp C-mode filers from the backup job.

Solution

For NetApp CDOT, as well as NetApp cluster configuration, no files and folders can be seen under the volumes during backup browse.  

NetApp added support for browsing to ONTAP 8.3.x and later as part of the NDMP snapshot extension, but SVM mode is required in order to use this feature. Backup Exec currently does not support SVM mode. Browsing files and folders will not work.


Please use the Include/Exclude feature to configure the backup selections if required.


Please Review the Backup Exec Hardware Compatibility List (HCL) for information regarding affected ONTAP versions and updates.
Backup Exec HCL


 

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