Event ID 513 Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object

Event ID 513 Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object

Article: 100012791
Last Published: 2021-07-20
Ratings: 19 24
Product(s): Backup Exec, Desktop Laptop Option, NetBackup, System Recovery

Problem

When running a System Recovery, Backup Exec, DLO or NetBackup backups this error is generated and all later scheduled jobs fail with the same error.

Error Message

"Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object."
Details: AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol. System Error: Access is denied.

Cause

Network Service account permissions were removed for mslldp

Solution

Solution is documented in following Microsoft Article :

Event ID 513 when running VSS in Windows Server

https://support.microsoft.com/en-us/help/3209092/event-id-513-when-running-vss-in-windows-server

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