How to restart NetBackup and PBX services on Windows

Description

How to restart NetBackup and Veritas Private Branch Exchange (VxPBX) services on Windows.

Stopping Services

1. Stop NetBackup services.
   • <install_path>\NetBackup\bin\bpdown /f /v
2. Check the NetBackup services are stopped.
   • <install_path>\NetBackup\bin\bpps
   • Note: Only bpps should show as running.
   • If other NetBackup services did not stop completely, stop the remaining process by using the OS level taskkill command, or end the process from the Task Manager.
   • Syntax: taskkill /PID <pid> /F
3. Stop VxPBX service.
   • net stop VRTSpbx

(Optional) Follow these steps for service restart issues.

Note: The optional steps are not normally needed, but may be useful if there are any problems with service restart.

4. (Optional) Remove temporary files.
   • <install_path>\NetBackup\var\*.ior
   • <install_path>\NetBackup\var\*.ior.mgr
5. (Optional) Remove lock files.
   • <install_path>\Volmgr\misc\*lock*
6. (Optional) Manually clear host cache.
   • Delete the contents of the host_cache directory.
     <install_path>\NetBackup\var\host_cache\*
7. (Optional) Clear old legacy and unified logs.
   • <install_path>\NetBackup\bin\bpclntcmd -clear_old_logs 0
   • <install_path>\NetBackup\bin\vxlogmgr -d

Starting Services:

8. Start VxPBX service.
   • net start VRTSpbx
9. Start NetBackup services.
   • <install_path>\NetBackup\bin\bpup /f /v