Problem
When a remote server is configured with VLAN tagging, Remote Simplified Disaster Recovery (Remote SDR, R-SDR) cannot be performed through the network.
Cause
VLAN tag is configured by NIC property. However, SDR does not have the feature to specify the NIC property except IP address, net mask or the default router address.
Solution
Please perform one of the followings
A) To use VLAN Port Assignments
VLAN Port Assignments of a VLAN switch does not require the settings of NIC property of each servers.
Please contact to the support of the switch vendor about the way to configure VLAN Port Assignment.
B) To use non-VLAN temporary
C) To perform manual Disaster Recovery (Manual-DR)
Install Operating System first, set the NIC property, install the remote agent then restore the server.
Applies To
Backup Exec all versions
Remote SDR (Formerly known as Intelligent Disaster Recovery, IDR)
VLAN tagging
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