Unable to launch the Arctera System Recovery console due to .NET Framework error 8007007e

Problem

Unable to launch the Arctera System Recovery console due to .NET Framework error 8007007e

Error Message

Unable to load configuration information.
Retrieveing the COM class factory for component with CLSID{69C#E4B8ACC2-41F0-85D6-403C53A9A38D} failed due to the following error 8007007e.
The specified module could not be found. (Exception from HRESULT: 0x8007007E).

Cause

This issuec can occur if Microsoft .NET Framework is attempting to load the System Recovery console (VProConsole.exe) using 32-bit modules on a 64-bit operating system. VProConsole.exe is a native 64-bit .NET application and it should work as a 64-bit application on 64-bit OS rather than a 32-bit application. The .NET Framework registry key Enable64Bit should be present. Otherwise, this error can occur.

Solution

Warning: Incorrect use of the Windows registry editor may prevent the operating system from functioning properly. Great care should be taken when making changes to a Windows registry. Registry modifications should only be carried-out by persons experienced in the use of the registry editor application. It is recommended that a complete backup of the registry and workstation be made prior to making any registry changes.

1. Open regedit.exe
2. Go to key “HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\.NETFramework”
3. Check if the DWORD registry value by name “Enable64Bit” exists. If not, create a new DWORD with the value Enable64Bit.
4. Change the “Value Data” to 1.
5. Reboot the system.
6. Launch the console.