When attempting to add another media server to the datadomain storage server (or other Open Storage vendor ), unable to add/update/delete credentials on new media server
Problem
When attempting to add another media server to the Data Domain storage server receive the following errors.
Error Message
Error from Administrative Console/Java GUI:
Unable to add/update/delete credentials. One or more invalid arguments.
Example command error:
-bash-3.2$ sudo /usr/openv/volmgr/bin/tpconfig -add -storage_server <storage server> -stype DataDomain -sts_user_id <username> -password <password>
Password:
sts_get_server_prop_byname failed: error 2060001
one or more invalid arguments
Invalid server information for type DataDomain server <storage server>.
Authorization failed for OpenStorage server <storage server>
The media server is able to ping datadomain and vice versa.
Log snippet from tpcommand logs:
10:56:17.888 [13039] <4> <hostname>: libsts setupp() 13/07/26 10:56:17: DataDomain:<storageserver> default proxy claimed by /usr/openv/lib/libstspinbostpxy.so
10:56:17.888 [13039] <16> <hostname>: [ERROR][proxy_get_server_prop_byname_v8]sd_proxy is not set
10:56:17.889 [13039] <16> Valid_STS_Server: sts_get_server_prop_byname failed: error 2060001
one or more invalid arguments
Logs Path:
Linux/Unix: /usr/openv/volmgr/debug/tpcommand
Windows: install_path\Veritas\Volmgr\debug\tpcommand
Cause
The Data Domain plugin was not installed on the system.
Solution
Contact the storage vendor (EMC/Dell/Data Domain) to receive the plugin.
Then, install it on the media server and rerun the command for adding the credentials.
NOTE:
The same message can be seen for other types of Open Storage Server Technology.
type of "DataDomain"
is an example. Another example is hp-StoreOnceCatalyst
HP Store Once Catayst