Problem
After upgrading a 52xx series appliance to 2.5, you are no longer able to browse or access WebGUI logs from the appliance shell menu.
Error Message
nbappliance.Logs> browse
LOGROOT/> ls
<DIR> APPLIANCE
<DIR> NBU
<DIR> OS
<DIR> PD
<DIR> WEBGUI
LOGROOT/> cd WEBGUI
LOGROOT/WEBGUI/> ls
<FILE> SYMCOpsCenterGUI
<FILE> SYMCOpsCenterServer
<FILE> webserver
LOGROOT/WEBGUI/> cd SymOpsCenterGUI
ERROR: Invalid directory 'SymOpsCenterGUI'
Cause
Starting with appliance software version 2.5, OpsCenter has been replaced by new a Web GUI Admin Console infrastructure component.
However, the appliance shell menu has not been updated to reflect this change.
Solution
Veritas Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned at the end of this article. Veritas is committed to product quality and satisfied customers.
In the meantime, viewing WebGUI logs will need to be performed by using manual commands entered via the interactive shell menu. To access to the interactive shell menu:
Main > Support > Maintenance
Applies To
NetBackup Appliance 5220 2.5
NetBackup Appliance 5200 2.5
References
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Please note that this document is a translation from English, and may have been machine-translated. It is possible that updates have been made to the original version after this document was translated and published. Veritas does not guarantee the accuracy regarding the completeness of the translation. You may also refer to the English Version of this knowledge base article for up-to-date information.