A NetBackup job may record a message in the debug logs; WRN - will not cleanup 'temp' directory, debug level(s) are too high

Problem

During a client backup, a WRN message may appear in the client bpbkar log file.

WRN - will not cleanup 'temp' directory, debug level(s) are too high

Error Message

Example from bpbkar log.

Cause

This is by design, the WRN message is present with elevated debug levels set on the client.

When troubleshooting a NetBackup client a standard practice is to increase debug levels for diagnostic logging. In some situations it's necessary to examine the temporary files created on the client. When the client is in a debug or troubleshooting mode, the temporary files created during client operations (backup) may remain on the client system until manually deleted.

Note: In time the temporary files can accumulate and occupy large quantities of disk space.

If left unchecked temporary files can completely fill the hard drive.

*Best practice is to remove all debug levels during standard client operation.

Solution

To remove temporary files created during debug/troubleshooting mode:

1. Set to zero (0) all debug levels on the affected client.

• Open the Backup Archive and Restore console.
• Go to the NetBackup Client Properties.
• Open the Troubleshooting tab.
• Set all client debug levels to zero (0).
• Debug settings include:

General
Verbose
TCP
Flush
Database

Note: A client restart is not required.

Note: Reducing debug levels will not delete any existing files.

2. Manually delete all files in the temporary directory for example:

With no debug levels set, any new temporary files created during NetBackup backup should be deleted at the conclusion of the backup.

Best Practice: A periodic review of the client to remove temporary files is recommended.

Applies To

Windows 2003 SP2 Client.