Enterprise Vault™ Configuring a Windows Server's Firewall for File System Archiving

Last Published:
Product(s): Enterprise Vault (12.5, 12.2, 12.1)

About access through a Windows server's firewall for File System Archiving

This document describes the access that Enterprise Vault File System Archiving (FSA) requires through a Windows server's firewall. It applies to Enterprise Vault 12.1 and later. For earlier versions, see Enterprise Vault 8.0 to 12 original release: Configuring a Windows Server's Firewall for File System Archiving.

FSA requires access through the file server's firewall to do any of the following:

  • Install the FSA Agent from a remote Enterprise Vault Administration Console.

  • Archive files from the server.

  • Create placeholder shortcuts on the server.

  • Perform FSA Reporting on the server, or use the server as an FSA Reporting proxy server for non-Windows file servers.

If a target server's firewall is enabled and you do not configure the firewall to allow the required access, the following problems occur:

  • Installation of the FSA Agent from the Administration Console fails.

  • The File System Archiving task fails. You may receive error messages such as the following from DTrace, or in the File System Archiving task report:

    • The RPC server is unavailable. (Exception from HRESULT: 0x800706BA)

    • Error making file a placeholder file. Catastrophic failure (Exception from HRESULT: 0x8000FFFF)